Browser Configuration
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Client Desktop Requirements
The following is the minimum desktop requirements for Qbyte Financial and Qbyte Optix.
Hardware Item | Requirements |
|---|---|
CPU | 1.6 GHz or better |
Memory | 1 GB |
Disk Space | 1 GB |
Monitor | Optimal resolution is 1920 x 1080. |
Operating Systems
Windows 10 and Windows 11 are the supported operating systems for Qbyte Financial and Qbyte Optix.
Supported Browsers
Google Chrome and Microsoft Edge are the supported browsers for Qbyte Financial and Qbyte Optix.
Browser Recommendations - Google Chrome
Page Preloading
You can turn "Page preloading" off using the following steps:
Open Google Chrome.
At the top right, select the Google Menu then Settings.
Select Performance (on the left - the setting is no longer in Privacy and security).
At the bottom of the screen, turn off Preload pages.
Pop-up Blocker
When a window is blocked, the address bar will be marked Pop-Up blocked.
For Qbyte Financial, in order to view pop-up screens or files in the process monitor, the pop-up blocker needs to be turned off.
For Qbyte Optix, in order to export report output, the pop-up blocker needs to be turned off.
Open Google Chrome.
At the top right, select Google Menu then Settings
Select Privacy and security (on the left).
Select Site Settings.
Under the Content section, select Pop-ups and redirects.
Choose Sites can send pop-ups and use redirects.
Downloading Files
Google Chrome (as of version 110.x) introduced an option to enable a Download Bubble where recently downloaded files can be found. The Download Bubble was designed to replace the Download Shelf functionality in Google Chrome.
As of Chrome version 119 the Download Bubble is now mandatory and the Download Shelf can no longer be restored.
Exporting report output from Qbyte Optix will appear in the browser as follows:
The Initial pop-up window will have an icon near the top right corner with the file just downloaded.
To view previously exported output, navigate to any Google Chrome window and click on the download button.
Select the Optix output file from the Recent Downloads list and it will open as normal (in Excel or PDF reader).
Routinely delete the browser history
Google Chrome routinely caches pages in order to load pages faster for performance benefits. This does not work very well with a live environment such as Qbyte Financial or Qbyte Optix where data is constantly changing. Clearing your browser history weekly is recommended for optimal performance.
1. In the Google Chrome browser, go to the menu > Delete browsing data.
2. In the Advanced tab, change the Time range to All time.
3. Check Browsing history; Download history; Cookies and other site data; Cached images and files; Autofill form data; Site Settings; and Hosted app data.
4. Click Delete data to complete.
Passwords
In Qbyte Financial, Google Chrome recognizes some fields as passwords (e.g., Voucher Number on the Enter Vouchers screen) and prompts the user to save the data as passwords.
If you are prompted within Qbyte Financial to save passwords, select Never.
If a password is saved, follow these steps to remove the password.
In the Google Chrome browser, go to the menu > Passwords and autofill > Google Password Manager.
2. Qbyte information will display as cloud.qbyte.com, along with any other improperly saved passwords.
Click on the URL containing passwords to be removed.
3. You may be asked to log into Google Chrome and type your windows password to allow you entry.
4. All passwords within the URL (cloud.qbyte.com) are bundled under the site, CANNOT delete individual passwords.
Adobe Acrobat Extension
Users who install the Adobe Reader application to view PDFs may have the associated Google Chrome extension installed at the same time. This Chrome extension can be disruptive to viewing PDF output files in Qbyte Financial as it ends up “competing with” Chrome’s built-in PDF reader to open the file, often resulting in errors in opening the PDF in Chrome. Because of this, IFS recommends either disabling the extension or setting it so that the extension is not the default in opening PDFs.
Follow these steps to manage extensions:
Go to the Google Chrome menu > Extensions > Manage Extensions, or click on the Extensions button > Manage Extensions
Disable extensions.
To disable the extensions click on the toggle so that it is off.
b. To disable Acrobat as the default PDF viewer in Chrome, click on the Extensions button, click on the button with the 3 dots next to the Adobe Acrobat extension > Options.
c. In the Adobe Acrobat Preferences tab that pops up in the browser, set the Open PDFs in Acrobat toggle to off.
Browser Recommendations - Microsoft Edge
Page Preloading
You can turn Page preloading off using the following steps:
Open Microsoft Edge.
At the top right, select the Microsoft Edge Menu then Settings.
Select Start, home and new tabs from the left side menu.
Under New tab page, turn off Preload your new tab page for a faster experience.
Pop-up Blocker
When a window is blocked, the address bar will be marked Pop-Up blocked.
For Qbyte Financial, in order to view pop-up screens or files in the process monitor, the pop-up blocker needs to be turned off. For Qbyte Optix, in order to export report output, the pop-up blocker needs to be turned off.
1. Open Microsoft Edge.
2. At the top right, select the Microsoft Edge Menu then Settings.
3. Select Cookies and site permissions (on the left).
4. Select Pop-ups and redirects under the Site permissions section.
5. Set the Block (recommended) setting to off.
Routinely delete the browser history
Microsoft Edge routinely caches pages in order to load pages faster for performance benefits. This does not work very well with a live environment such as Qbyte Financial or Qbyte Optix where data is constantly changing. Clearing your browser history weekly is recommended for optimal performance.
1. Open Microsoft Edge.
2. At the top right, select the Microsoft Edge Menu then Settings.
3. Select Privacy, search, and services (on the left).
4. Under the Clear browsing data section, click on the "Choose what to clear" button next to "Clear browsing data now":
5. Check Browsing history; Download history; Cookies and other site data; Cached images and files; Autofill form data; Site permissions; All data from the previous version of Microsoft Edge and Media foundation data:
6. Click Clear now to complete.
Passwords
In Qbyte Financial, Microsoft Edge recognizes some fields as passwords (e.g., Voucher Number on the Enter Vouchers screen) and prompts the user to save the data as passwords.
If you are prompted within Qbyte Financial to save passwords, select Never.
If a password is saved, follow these steps to remove the password.
Open Microsoft Edge.
At the top right, select the Microsoft Edge Menu then Settings.
The Profile screen will open. Under Microsoft Wallet, select Passwords.
Qbyte information will display as cloud.qbyte.com along with any other improperly saved passwords
Click on the URL containing passwords to be removed.
You may be asked to log into Microsoft Edge and type your windows password to allow you entry.
All passwords within the URL (cloud.qbyte.com) are bundled under the site, CANNOT delete individual passwords.
Additional Desktop Software
The following desktop software is required for Qbyte Financial and/or Qbyte Optix functionality:
Citrix Receiver - Required for J: drive and spreadsheet upload integration. This is required for hosted clients only.
Microsoft Excel - Required for spreadsheet uploads and downloads. More information on spreadsheet uploads can be found here.
PDF Viewer - Required to view report output. Adobe Acrobat is the most common PDF viewer used.
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