Perimeter MFA User Guide
- IFS Energy and Resources (Deactivated)
- IFS Energy & Resources (Deactivated)
Introduction
IFS Energy & Resources will be activating multi-factor authentication (MFA), ensuring your data is secure by requiring a second authentication mechanism.
Multi-factor authentication, also known as two-factor authentication, is the recommended login method to keep data safe in every industry.
Even should someone obtain your password, they will be unable to log in due to not having access to complete the second tier of authentication.
Prerequisites
You will need to download one of the following applications from your phone or tablet’s app store if you do not already have one installed: Auth0 Guardian, Microsoft Authenticator, or Google Authenticator.
These apps will drive the MFA process. If you have not used an app for MFA purposes previously, step-by-step guides for each of these authenticator apps are below.
To download one of the apps, please follow these steps from your phone or tablet’s app store:
1. Go into the Google Play Store or Apple Store and search for Auth0 Guardian, Microsoft Authenticator, or Google Authenticator.
2. Click on the Download button.
3. Once downloaded, you will be able to use the app when you log in.
Auth0 Guardian
How to use the Auth0 Guardian app
After downloading the app, navigate on your desktop or laptop to https://cloud.qbyte.com. Log in using your cloud.qbyte.com (previously online.qbyte.com) credentials. If this is your first time logging in with this app, refer to Initial Login. If this is a subsequent login, see Subsequent Logins.
You will need to allow camera access for the MFA app to work. Your phone will receive a notification to acknowledge the login, or simply open your app. Open your phone, and follow your device’s security protocol to acknowledge or reject the login attempt.
Microsoft Authenticator And Google Authenticator
How to use the Microsoft Authenticator or Google Authenticator app.
If you already have one of these apps, please use the following steps to add our MFA login.
Steps for adding IFS MFA to an existing Microsoft Authenticator or Google Authenticator app:
1. Add an account in your Google or Microsoft account by selecting the + sign.
2. When you log in to cloud.qbyte.com, you will see the QR code and can follow the steps in Logging In.
Initial Login
Initial Login With AUTH0 Guardian
1. After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or choose another app.
2. Select I’ve already downloaded it.
3. You will then be taken to a screen with a QR code that you will need to scan.
4. On your smart device, open the Auth0 Guardian app. Allow notifications.
Click the + sign in the lower left-hand corner (Android Devices) or the upper right-hand corner (Apple devices).
6. A QR scanning box will be on your smart device screen with a message that says, Scan an activation code to link to your account.
a. You will need to allow camera access for the MFA app to work.
7. Hold your phone up to the screen and center the QR code in the box on your smart device.
8. A message will flash on the smart device that you have been successfully linked.
9. You will then be immediately prompted to Allow the login.
10. After you allow the log in, you will be taken to your normal home screen in IFS EnR Portal.
11. You can navigate the same as you did before multi-factor authentication was enabled.
Initial Login With Google Authenticator
1. After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or choose another app.
2. Choose I’d rather use Google Authenticator.
3. The next screen will present a QR code and a 6-digit manual entry box.
4. Open your Google Authenticator app.
5. Set up a new account by selecting the Scan a QR code option, or if this is an app you already use, select the + in the bottom right-hand corner.
6. Scan the QR code.
7. You will then enter the 6-digit code you see on your Google Authenticator app.
8. After you complete these two actions, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Initial Login With Microsoft Authenticator
1. After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or you can choose Microsoft or Google Authenticator.
2. Choose I’d rather use Google Authenticator which will allow you to choose Microsoft Authenticator in the next step.
3. The next screen will present a QR code and a 6-digit manual entry box.
4. Open your Microsoft Authenticator app.
5. Set up a new account by selecting the + in the top right-hand corner, then Work or school account.
6. You will be prompted to scan the QR code on your PC or laptop screen.
7. Scan the QR code.
8. You will then enter the 6-digit code you see on your Microsoft Authenticator app.
9. After you complete these two actions, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Subsequent Logins
Subsequent Logins With AUTH0 Guardian
1. You will navigate to https://cloud.qbyte.com.
2. Enter your credentials.
3. On your computer screen you will see an alert stating a push notification has been sent to your device.
4. Open your phone, and you will see an alert from Auth0 Guardian.
5. If you would prefer, you can also retrieve a 6-digit code to be manually entered. The 6-digit code can be found upon opening the Auth0 Guardian app.
6. Upon opening the app, you will be prompted to Deny or Allow the login.
7. When you choose the Allow option you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Subsequent Logins With Google Authenticator
1. You will navigate to https://cloud.qbyte.com.
2. Enter your credentials.
3. On your computer screen you will see a prompt to enter a 6-digit code.
4. Open your Google Authenticator app on your smart device.
5. You will see a 6-digit code upon opening the app.
6. Enter the 6-digit code from your app into the screen on your PC or laptop.
7. When you have entered the code, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Subsequent Logins With Microsoft Authenticator
1. You will navigate to https://cloud.qbyte.com.
2. Enter your credentials.
3. On your computer screen you will see a prompt to enter a 6-digit code.
4. Open your Microsoft Authenticator app on your smart device.
5. You will see a 6-digit code upon opening the app.
6. Enter the 6-digit code from your app into the screen on your PC or laptop.
7. When you have entered the code, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Logging into the IFS EnR Cloud Portal with MFA for the First Time
1. Download the Auth0 Guardian Authenticator app from the Apple App Store for iOS or Google Play for Android devices. Microsoft Authenticator and Google Authenticator are also supported. See Prerequisites.
2. Navigate to https://cloud.qbyte.com, enter your IFS EnR Cloud Credentials, then click the Log In button.
3. Click Continue if you are using the Auth0 Guardian authentication app. If you are using Google Authenticator or Microsoft Authenticator, click try Another Method.
It is likely you have experienced MFA in your life, perhaps at your company, your bank or credit card website, or while confirming an appointment online.
This section will cover how to use one of the apps for your MFA login.
Initial Login
1. After downloading the app onto a smart device, navigate on your desktop or laptop to https://cloud.qbyte.com.
2. Login using your cloud.qbyte.com (previously online.qbyte.com) credentials and have your phone open and ready.
Initial Login With AUTH0 Guardian
1. After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or choose another app.
2. Choose I’ve already downloaded it.
3. You will then be taken to a screen with a QR code that you will need to scan.
4. On your smart device, open the Auth0 Guardian app. Allow notifications.
5. Click the + sign in the lower left-hand corner (Android Devices) or the upper righthand corner (Apple devices).
6. A QR scanning box will be on your smart device screen with a message that says, Scan an activation code to link to your account.
a. You will need to allow camera access for the MFA app to work.
7. Hold your phone up to the screen and center the QR code in the box on your smart device.
8. A message will flash on the smart device that you have been successfully linked.
9. You will then be immediately prompted to Allow the login.
10. After you allow the log in, you will be taken to your normal home screen in the IFS EnR Portal.
11. You can navigate the same as you did before multi-factor authentication was enabled.
Initial Login With Google Authenticator
1. After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or choose another app.
2. Choose I’d rather use Google Authenticator.
3. The next screen will present a QR code and a 6-digit manual entry box.
4. Open your Google Authenticator app.
5. Set up a new account by selecting the Scan a QR code option or if this is an app you already use, select the + in the bottom right-hand corner.
6. Scan the QR code.
7. You will then enter the 6-digit code you see on your Google Authenticator app.
8. After you complete these two actions, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
Initial Login With Microsoft Authenticator
After your IFS EnR Portal credentials are entered, you will be taken to a screen prompting you to download an app, acknowledge you’ve already downloaded the Auth0 Guardian app, or choose another app.
Choose I’d rather use Google Authenticator.
The next screen will present a QR code and a 6-digit manual entry box.
Open your Microsoft Authenticator app.
Set up a new account by selecting the + in the top right-hand corner, then Work or school account.
You will be prompted to scan the QR code on your PC or laptop screen.
Scan the QR code.
You will then enter the 6-digit code you see on your Microsoft Authenticator app.
After you complete these two actions, you will be taken to your normal home screen in the IFS EnR Portal. You can navigate the same as you did before multi-factor authentication was enabled.
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